Get the app

My payment was declined

Try these:

  • Check your card details and that it hasn’t expired.
  • Make sure there’s enough available balance for the hold.
  • Approve the payment if your bank asks (for example in your banking app).
  • Try a different card.
  • Contact your bank, as they sometimes block payments to new merchants or abroad.

Still not working? Email support@linkupapp.io with the linkup name and what happened.

STILL STUCK?

Email us and a real person from the team will get back to you, usually within 2 working days.

support@linkupapp.io