HOW CAN WE
HELP?
Answers to everything Linkup, from joining your first linkup to getting paid for hosting one.
BROWSE BY TOPIC
Getting started
New here? Sign up, set up your profile and find your first linkup.
20 articles
Finding & joining linkups
Find things to do nearby, join in, and what to do if your plans change.
26 articles
Hosting linkups
Create a linkup, add Co-hosts, manage who’s coming and keep everyone in the loop.
25 articles
Paid Linkups for Hosts
Charge people to join: getting verified, pricing, fees, your Wallet and payouts.
26 articles
Paying to join
How payment holds work, when you’re charged, refunds and disputes.
19 articles
Shouts
Float an idea, see who’s keen, and turn it into a plan.
12 articles
Friends & messaging
Add friends, chat one-to-one and in groups, and block people.
15 articles
People nearby
Discover people around you, filters, and how distance works.
11 articles
Travelling & new cities
Solo trip or just moved? Plan ahead with Passport mode and meet people wherever you land.
9 articles
Linkup Plus
What you get with Plus, plus billing, trials, cancelling and refunds.
12 articles
Safety & reporting
Safety Tips, Community Guidelines, reporting, and what happens next.
25 articles
Account & settings
Signing in, notifications, privacy settings and deleting your account.
21 articles
Privacy & your data
What others can see, how we use your data, and your rights.
8 articles
Troubleshooting
App not behaving? Quick fixes for common problems.
8 articles
About Linkup
Who we are, how we make money, partnerships and how to reach us.
8 articles
SAFETY FIRST.
Meeting new people should be fun. Here’s how to look after yourself, and each other, at every linkup.
Safety Tips
What to do before, during and after a linkup, and how to spot a scam.
Read the tips
Report something
Profiles, linkups, Shouts or messages. Reports are confidential.
How to report
Community Guidelines
The few simple rules that keep Linkup fun and safe for everyone.
Read the guidelines
In danger right now? Call local emergency services first: 999 (UK), 112 (EU), 911 (US).
STILL STUCK?
Email us and a real person from the team will get back to you, usually within 2 working days.
support@linkupapp.io