Why is my Wallet on hold?

We or Ryft may hold a Wallet, delay payouts, or keep back some funds when:

• we suspect fraud or a breach of our Terms
• there’s a high risk of refunds or chargebacks, or a dispute is open
• there’s an investigation going on
• the law, a regulator or our payment provider requires it

If amounts are owed (for example, refunds we’ve paid to attendees for your linkup), we can take them from your Wallet. If your balance goes negative, you’ll need to repay it.

If you think there’s been a mistake, email support@linkupapp.io with “Payout” in the subject.